The data, in full
Real outcomes from real participants
These are the results of 265 people who used the MyHealthExplained diabetes programs between 2018 and 2026. Participants recorded their own weight, blood sugars, HbA1c and self-rated wellbeing using the tools built into the program, and every figure below comes from those records. This is not a clinical trial and it has not been through peer review. But these are real numbers, from real people, who achieved real change.
Blood sugar control
Blood sugar is the number people with diabetes live with every day. Clinical guidelines aim for 4 to 7 mmol/L. Among participants who began the program above that range, and who recorded their blood sugars again later:
- 84%Improved their blood sugars
- -2.2 mmol/LAverage reduction
- 9.7 to 7.5 mmol/LAverage fell from
Type 2 participants who started above target improved at the same rate, 84%, with an average reduction of 2.1 mmol/L. Type 1 participants saw the largest average reduction of any program, at 3.1 mmol/L. Across everyone who recorded blood sugars, including those already within the target range who had little room to improve, the average reduction was 1.4 mmol/L and 68% improved. Drug trials in diabetes routinely enrol only people above target for the same reason: someone already at 6 mmol/L cannot show much improvement, and including them understates what the program does for the people who need it.
Blood sugars recorded by participants in the app, not laboratory measurements.
HbA1c
A smaller number of participants recorded an HbA1c result at the start of the program and again later. Among that group:
- saw the largest fallsParticipants who started with the highest HbA1c
- over 5 percentage pointsLargest individual reductions recorded
- numbers too smallReliable average across the group
Very few participants recorded HbA1c results in the app, and the changes within that small group varied enormously, from dramatic falls in those who began with very poor control to little change in those already close to target. We are not publishing an average, because with this few people an average would mislead rather than inform. The blood sugar readings above, recorded by far more participants, are the more meaningful measure of glycaemic change.
HbA1c values entered by participants from their own test results.
What the blood sugar change means
Where participants who started above target sat before and after:
| Intervention | Typical HbA1c reduction |
|---|---|
| Before the program | 9.7 mmol/L |
| After the program | 7.5 mmol/L |
| Range guidelines aim for | 4 to 7 mmol/L |
Understanding and confidence
- 2.8 to 3.7Diabetes knowledge, rated 1 to 5 by participants
- 3.1 to 3.8Confidence managing diabetes, rated 1 to 5
This is what the program is built to deliver, and it is the most strongly evidenced result we have, with 133 participants rating their knowledge and 134 rating their confidence. Knowledge rose steadily the further people progressed, from 2.8 at the start to 3.9 by the third check-in. Fewer than 3 in 100 participants finished knowing less than when they began.
Weight loss, by program
Among participants who recorded their weight at the start of the program and again later. Type 1 participants are not included here: losing weight is not a goal of that program, and averaging them in would understate what the other two programs achieve.
| Program | Mean baseline | Mean change | % who lost weight |
|---|---|---|---|
| Type 2 Diabetes | 92.1 kg | -2.3 kg | 73% |
| Pre-Diabetes | 86.9 kg | -2.2 kg | 80% |
| Both programs combined | 90.4 kg | -2.3 kg | 76% |
Nearly 1 in 5 participants reduced their body weight by 5% or more, the threshold at which the Australian Diabetes Society and the American Diabetes Association recognise metabolic and glycaemic benefits as clinically meaningful. Over 4 in 10 reduced it by 3% or more. Type 1 participants are reported separately under blood sugar control, which is what that program sets out to change.
How we measure
- All outcomes come from measurements participants recorded themselves using the tools built into the program. We do not collect or analyse data from external systems.
- Each participant is compared against their own starting measurement. We are answering one question, did this person improve, rather than comparing one participant against another.
- For each participant we use the first recorded reading and the last, with at least four weeks between them.
- The rules for this analysis were written down and agreed before the analysis was run, and the results were then independently re-derived from the raw data by a second analyst.
- Test accounts, staff accounts and accounts belonging to health professionals reviewing the program were identified and removed before analysis. Where one person had created more than one account, those records were combined.
- Measurements were converted to standard Australian clinical units based on the plausible range of the value, because the unit participants selected was not always correct. Four individual readings were corrected or set aside after clinical review, each with a recorded reason; no automated rule was used to discard readings.
Important information about these results
We want you to be able to judge these numbers for yourself, so here is the full context in one place.
- These results describe the experience of people who chose to track their own measurements. Individual results vary, and nothing here is a guarantee of what any particular person will achieve.
- This is an observational analysis of people who used our programs. It is not a clinical trial: there is no control group, so we cannot separate the effect of the program from other changes happening in participants lives at the same time.
- It has not been through peer review or published in a medical journal.
- All measurements were recorded by participants themselves rather than taken in a laboratory or clinic at fixed points. Self-rated knowledge and confidence reflect how people felt about their understanding rather than a formal test of it.
- Not everyone recorded every measurement, so each figure comes from a different group within the 265 participants. The weight figures are based on the 140 Type 2 and Pre-Diabetes participants who recorded a starting and later weight, and exclude Type 1 participants because weight loss is not a goal of that program. Blood sugar is based on 101 participants, of whom 68 began above the target range. Knowledge and confidence are based on 133 and 134. Only a small number of participants recorded an HbA1c twice, and the change across that group was not statistically significant, which is why we publish no average for it.
- People who improve are more likely to keep tracking than people who do not, which may make these figures look better than the experience of every participant.
- Measured over a longer minimum period the weight result is similar (2.6 kg at eight weeks, 1.8 kg at twelve) but rests on fewer people, because fewer participants kept recording for that long.
This information is provided for transparency and education. It is not medical advice and is not a substitute for care from your own treating team. If you have diabetes or any other medical condition, please speak with your doctor before starting any program, including ours, and do not change or stop any medication on the basis of what you read here.
Based on participant records to 22 August 2026.
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