The data, in full
Real outcomes from real participants
These are the real results of 265 people who used the MyHealthExplained diabetes programs between 2018 and 2026. Participants recorded their own weight, blood sugars, HbA1c and self-rated wellbeing through the tools built into the program, and every figure below comes from those records. This is not a clinical trial and it has not been through peer review — but these are real numbers, from real people, who achieved real change.
Blood sugar control
Blood sugar is the number people with diabetes live with day to day. Among participants who recorded their blood sugars at the start of the program and again later:
- −1.5 mmol/LAverage blood sugar reduction
- 8.4 to 6.9 mmol/LAverage fell from
- 71%Participants whose blood sugars improved
A fall from 8.4 to 6.9 mmol/L moves the average participant from clearly above target into the range most guidelines aim for. Type 1 participants saw the largest average reduction of any program, at −1.6 mmol/L.
Blood sugars recorded by participants in the app, not laboratory measurements.
HbA1c
HbA1c reflects average blood sugar over roughly three months. Among participants who recorded an HbA1c at the start and again at least eight weeks later:
- −0.8%Average HbA1c reduction
- 8.5% to 7.7%Average fell from
- −3.4% (small numbers)Reduction among those starting above 9%
For context, pooled research on diabetes self-management education programs reports an average HbA1c reduction of 0.34%, with digitally delivered programs performing no better at 0.33%. Our participants achieved more than double that. The figure for participants starting above 9% is based on a small number of people and should be read as encouraging rather than as a reliable estimate.
HbA1c values entered by participants from their own test results.
How the HbA1c reduction compares
Typical HbA1c reduction reported for other approaches, for context:
| Intervention | Typical HbA1c reduction |
|---|---|
| Metformin | 1.0%–2.0% |
| GLP-1 receptor agonists | 1.0%–1.5% |
| MyHealthExplained program | 0.8% |
| SGLT2 inhibitors | 0.5%–1.0% |
| Diabetes education programs (pooled research) | 0.34% |
| Standard lifestyle counselling | 0.3%–0.6% |
Understanding and confidence
- 2.9 → 3.7Diabetes knowledge, rated 1–5 by participants
- 3.1 → 3.8Confidence managing diabetes, rated 1–5
This is the outcome the program is actually built to deliver, and it is the most strongly evidenced result we have. Participants rated their own diabetes knowledge and their confidence managing it at the start of the program and at repeat points throughout. Knowledge rose steadily the further people progressed — from 2.8 at the start, to 3.3 partway through, to 3.9 by the third check-in — and fewer than 3 in 100 participants finished knowing less than when they began.
Weight loss, by program
Weight outcomes vary across the programs, reflecting their different goals. Among participants who recorded their weight at the start and again at least eight weeks later:
| Program | Mean baseline | Mean change | % who lost weight |
|---|---|---|---|
| Type 2 Diabetes | 90.4 kg | −3.5 kg | 76% |
| Pre-Diabetes | 88.5 kg | −2.5 kg | 87% |
| Type 1 Diabetes | 85.2 kg | −1.0 kg | 64% |
| All participants | 89.4 kg | −3.0 kg | 77% |
Just over 1 in 5 participants reduced their body weight by 5% or more — the threshold at which the Australian Diabetes Society and the American Diabetes Association recognise metabolic and glycaemic benefits as clinically meaningful. Nearly half reduced it by 3% or more. For Type 1, weight loss is not the goal of the program — glycaemic control and insulin management are.
How we measure
- All outcomes come from measurements participants recorded themselves using the tools built into the program. We do not collect or analyse data from external systems.
- Each participant is compared against their own starting measurement. We are answering a simple question — did this person improve? — not comparing one participant against another.
- Weight and HbA1c outcomes require at least two measurements taken at least eight weeks apart. Blood sugar outcomes require at least two measurements at least four weeks apart.
- Test accounts, staff accounts and accounts belonging to health professionals reviewing the program were identified and removed before analysis. Where one person had created more than one account, those records were combined.
- Measurements were converted to standard Australian clinical units, and values that were physically impossible or recorded in the wrong unit were excluded rather than corrected silently.
- Removing those accounts changed the results by less than one hundredth of a kilogram, which tells us the findings do not depend on which accounts were excluded.
Important information about these results
We want you to be able to judge these numbers for yourself, so here is the full context in one place.
- These results describe the experience of people who chose to track their own measurements. Individual results vary, and nothing here is a guarantee of what any particular person will achieve.
- This is an observational analysis of people who used our programs. It is not a clinical trial: there is no control group, so we cannot separate the effect of the program from other changes happening in participants’ lives at the same time.
- It has not been through peer review or published in a medical journal.
- All measurements were recorded by participants themselves rather than taken in a laboratory or clinic at fixed points, and self-rated knowledge and confidence reflect how people felt about their understanding rather than a formal test of it.
- Not everyone recorded every measurement, so each figure comes from a different group within the 265 participants. The weight figures are based on 101 participants; blood sugar on 102; knowledge and confidence on 167 and 164; HbA1c on 19. The reduction among participants starting with an HbA1c above 9% is based on 5 people, and a figure drawn from so few people is unreliable and likely to overstate the effect — treat it as encouraging rather than as something to plan around.
- People who improve are more likely to keep tracking than people who do not, which may make these figures look better than the experience of every participant.
This information is provided for transparency and education. It is not medical advice and is not a substitute for care from your own treating team. If you have diabetes or any other medical condition, please speak with your doctor before starting any program, including ours, and do not change or stop any medication on the basis of what you read here.
Based on participant records to 22 August 2026.
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